Frequently asked questions

General Information

Is there anyone present on site for help and questions?

The reception is open from Monday to Saturday from 8:30 untill 10:30. The reception is closed on Sundays. We can help you with all your questions, remarks and wishes. If the reception is closed, please call us on +5999 670 76 11. We would be happy to help you at all times.

How far is it from Jan Thiel Beach?

Jan Thiel beach is a 5-minute drive away from La Maya beach.

Is it wise to rent a car?

The best way to travel around the island Curaçao is by rental car. This way you can easily do some shopping, go into the city, look up different beaches and eat whenever you want. If you want to rent a car, please contact us as soon as possible. We have a few rental cars. Questions? Please contact us and we will help you. You can rent a car as of 23 years of age.

At what time must I check out on the day of departure?

The check-out time is no later than 11:00 am. A late check-out is possible for an extra fee and if there is availability. Please contact the reception. Upon check-out, you will need to pay your outstanding bill and return the key at reception.

Food & Groceries

Is there a restaurant or bar at La Maya Beach?

There is no bar or restaurant at La Maya Beach. Several nice bars and restaurants can be found only a few minutes away. There are also 2 restaurants with shuttle service in the area.

How far is the supermarket?

You can find the Albert Heijn in Jan Thiel at just a 5 minutes drive from La Maya Beach. At about 7 minutes you will find the big supermarket Vreugdenhil.

Swimming pool

Are there pooltowels present?

Pooltowels are present in your apartment.

Are there beach beds available?

Around the pool and at the beach, you will find sufficient beach chairs.

The apartments

Is there Wi-Fi?

La Maya beach offers free Wi-Fi all over the resort.

Do all apartments have a view over the Spanish Waters?

All apartments have a very nice view over the Spanish Waters, both the Luxury apartments as well as the Luxurious Beachapartments.

What is the difference between a Luxury Apartment and a luxurious Beachapartment?

All apartments are exactly the same in terms of decor. Our luxurious Beachapartments are located closer to the beach  and on the 1st floor.

How often are the apartments cleaned?

The cleaning team at La Maya Beach ensures that your apartment is freshened up every day except Sunday. Every third day, the linen is changed.

Is there a hair dryer in the apartments?

During your stay you, can borrow a hair dryer at the reception.

Is there telephone in the apartments?

There is no telephone in the apartments.